About Partners Behavioral Health Management
Partners Behavioral Health Management (Partners BHM) was formed on July 1, 2012 through the merger of Crossroads Behavioral Healthcare, Mental Health Partners, and Pathways LME. Partners BHM oversees the publicly-funded behavioral health service system for residents of Burke, Catawba, Cleveland, Gaston, Iredell, Lincoln, Surry, and Yadkin counties.
Partners BHM operates as a Managed Care Organization (MCO) and performs functions under the requirements of the Medicaid 1915(b)(c) Waiver.
What is the Medicaid 1915 (b)(c) Waiver?
The waiver allows a managed care organization to waive or remove provisions to the Social Security Act.
Fact Sheets about 1915 b/c Waiver Issues
What are the advantages of the waiver model?
- Local management of Medicaid behavioral health services and dollars.
- Ability to apply savings to expand services and to improve system accountability.
- Empowers the agency to build partnerships with those being served, with providers and the community to develop a care network focused on local needs.
Frequently Asked Questions about the Medicaid Waiver
Are my services going to change?
If you currently receive mental health, substance abuse, or intellectual/developmental disability services, you should see no changes and will be contacted by your service provider or Partners if there are changes to your services.
Do I need to do anything?
No. If you need mental health, substance abuse or intellectual/developmental disability services and you currently are not receiving them, and then call 1-888-235-HOPE (4673) to learn about options available.
I heard that all providers or counselors have to be accepted into the Partners BHM Network. What if my provider does not join the network or is closing?
If your provider agency is going to close, or no longer serve Medicaid recipients, then you will receive a letter 30 days prior to the agency closing and the provider will assist you in transferring your services to another provider.
I receive the Targeted Case Management service. Will I continue to get case management or care coordination?
Targeted Case Management will not be a service after January 31, 2013. Your provider should have already discussed this service with you at a treatment team meeting. If you receive this service but have not had a meeting with your provider, please contact Partners Behavioral Health Management.
Click below to view:
State Medicaid 1915 (b)(c) Waiver Information:
Readiness Review Reports:Mercer's 120-day Review of Partners BHM Medicaid Waiver Implementation (uploaded Nov. 3, 2012)
Mercer's 60-review of Partners BHM Medicaid Waiver Implementation (posted Jan. 17, 2013)