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NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plan will launch July 1, 2024.
If you are in Partners Tailored Plan, you will receive a Partners Medicaid ID card starting on May 29 with PCP assignments. Please use the Change Your PCP form to change your PCP.

Partners NC System of Care Expansion

This page contains details about the Partners North Carolina System of Care Expansion Grant. Here you will learn about the grant, services offered and how the program will help communities.

What is the System of Care Expansion?

Partners’ System of Care Expansion addresses a young person’s behavioral and physical health, and social factors affecting their health. Social factors of health include:  income, housing and transportation, or factors that impact health. Individuals have access to behavioral health resources and supports in the community. This framework helps youth become successful and resilient member of their community.

The System of Care Expansion is available to youth and families in Burke, Gaston, Iredell and Lincoln counties.

Contact Our Community Partners

CTS Health
Support Inc.
Youth Villages
April Rainer
Jessica Capers
Melanie Hartles

Target Population

  • Individuals 21 years and younger with a serious emotional disturbance
  • Individuals may also have the following:
    • Mental Health Diagnosis
    • I/DD
    • Trauma
    • Autism Disorder
    • Multiple mental health hospitalizations
    • Involved with Department of Social Services and or Department of Juvenile Justice

System of Care Expansion Goals

  • Address health barriers
  • Address social factors of health (social factors of health are things that impact health such as transportation, housing and food security)
  • Make sure services and supports are easily accessible in all four counties
  • Provide a variety of mental health services and supports that keep youth and young adults within their homes and communities

System of Care Expansion Focus Areas

  • Cross Agency Collaboration: Community-based agencies working together to serve youth and families
  • Improve Behavioral Health Outcomes: Incorporating behavioral health services into pediatric offices
  • Reduce mental health stigma
  • Lived Experienced Expertise: Support from individuals that have received services or is a caregiver of someone that has received services
  • Family Driven & Youth-Guided: Ensure youth and families are full partners in all aspects of service delivery

Services and Supports

  • Buffering Toxic Stress: This training teaches individuals skills they can use to deal or cope with stress
  • High Fidelity Wraparound: This is a service where a team of individuals help youth with mental health diagnoses and their families connect to community resources, services and supports.
  • Positive Parenting Program: This training series teaches parents/caregivers strategies and parental skills to address a variety of behaviors.
  • Youth Support/Family Partner: A Youth Support or Family Partner is a person or caregiver who has been involved with the mental health system. This individual will provide support in navigating the system.
  • YVLifeSet: This service helps individuals ages 17-21 advance into adult roles.