Medicaid Health Plans Are Changing. Partners is here to help. 1-888-235-4673.
1­-877­-864­-1454

Be Prepared, Stay Informed When Winter Weather Affects Your Community

Winter weather continues to impact our area. A mixture of rain, sleet, snow and freezing rain has caused power outages and dangerous road conditions throughout the state. The winter storm warning remains in effect through 8 a.m. Monday. Partners offices will be closed on Monday for the Martin Luther King Jr. holiday.

If you need assistance, our Access Call Center is available 24/7/365 at 1-888-235-4673 (Relay NC 711 or TTY (English) 1-800-735-2962; (Spanish) 1-888-825-6570.)

For life-threatening emergencies, call 911.

All of our 14 counties in North Carolina share emergency information in some format. Some counties have specific channels for their emergency operations and services.

Your safety is our priority. Below is a list of resources in North Carolina and a list of websites, social media accounts and phone numbers for the counties we serve. You may print or save this list to have in case you lose power, internet or cell phone service.

Here are some verified links that can help you prepare and stay informed:

Visit ReadyNC to stay informed with real time information on:

  • local weather
  • snow or ice storms
  • storm preparedness
  • how to create an emergency plan and kit
  • road conditions
  • power outages
  • river and stream flooding
  • open shelters

American Red Cross
Website: www.redcross.org
Phone: 1-800-7333-2767
Facebook: facebook.com/redcross

North Carolina Emergency Management
Website: www.ncdps.gov/ncem
Phone: 919-825-2500
Twitter: @NCEmergency 
Facebook: NC Emergency Management

NC Department of Safety 
Website: www.ncdps.gov
Twitter: @NCPublicSafety

Facebook: facebook.com/NCPublicSafety

List of all NC County Emergency Resources:
www.ncdps.gov/emergency-management/em-community/directories/counties

National Weather Service

Website: www.weather.gov/ or for the general Charlotte area www.weather.gov/gsp/

Twitter: @NWSGSP

County Resources

Partners Health Management
Phone: 1-888-235-4673 for members
Phone: 1-877-864-1454 for providers
Facebook: www.facebook.com/PartnersHealthMgmt

Instagram: www.instagram.com/partnershealthmgmt

Twitter: www.twitter.com/PartnersHM

Burke County: https://www.burkenc.org/

Cabarrus County: www.cabarruscounty.us
Emergency Management: www.cabarruscounty.us/departments/emergency-management
Phone: 704-920-2143
Twitter: @CabarrusCounty
Facebook:  http://www.facebook.com/cabarruscounty

Catawba County:  https://www.catawbacountync.gov/
Emergency Management:  https://www.catawbacountync.gov/county-services/emergency-services/emergency-management/
Phone: 828-465-8989
Twitter:  https://twitter.com/catawbacounty
Facebook:  https://www.facebook.com/catawbacountync

Cleveland County:  https://www.clevelandcounty.com/main/
Emergency Management: https://www.clevelandcounty.com/main/departments/emergency_management_and_fire_marshal/index.php
Phone: 980-484-4841
Twitter:  https://twitter.com/clevelandcounty
Facebook:  https://www.facebook.com/clevelandcountync/

Davie County: www.daviecountync.gov
Phone: 1-336-753-6160
Twitter: @DavieGovt
Facebook: Davie County
Sign up for alerts: www.daviecountync.gov/list.aspx

Forsyth County: www.co.forsyth.nc.us
Emergency Management: www.readyforsyth.org
Phone: 1-336-771-5000 and 1-919-515-8200
Twitter: @ReadyForsyth and @ForsythCountyNC
Facebook: ReadyFORSYTH and Forsyth County

Gaston County: https://www.gastongov.com/
Emergency Management:  https://www.gastongov.com/government/departments/emergency_management/index.php
Phone: 704-866-3000
Twitter: https://twitter.com/GastonCountyGov
Facebook: https://www.facebook.com/GastonCountyGov

Iredell County:  https://www.co.iredell.nc.us/
Emergency Management:  http://www.iredelleoc.com/
Phone: 704-878-3035
Twitter: https://twitter.com/IredellEM
Facebook:  https://www.facebook.com/Iredell-County-Emergency-Management-102493708148119

Lincoln County:  https://www.lincolncounty.org/
Emergency Management:  https://www.lincolncounty.org/1273/Emergency-Management
Phone:  704-736-8660
Twitter:  https://twitter.com/Lincoln_Co_EM
Facebook:  https://www.facebook.com/profile.php?id=100064781887034&v=box_3

Rutherford County: https://www.rutherfordcountync.gov/
Emergency Management:  https://www.rutherfordcountync.gov/departments/fire_marshal_emergency_management/index.phpPhone:  828-287-6090
Twitter: https://twitter.com/RutherfordNc
Facebook:  https://www.facebook.com/Rutherford-County-Government-North-Carolina-154255941300928/Stanly County: www.stanlycountync.gov
Emergency Management: www.stanlycountync.gov/emergency-management
Phone: 1-704-986-3650
Twitter: @StanlyCountyNC
Facebook: http://www.facebook.com/StanlyCountyEM

Surry County: https://www.co.surry.nc.us/
Emergency Management:  https://www.co.surry.nc.us/departments/(a_through_j)/emergency_services/emergency_management.php
Phone: 336-783-9000
Twitter:  https://twitter.com/SurryCountyEM
Facebook:  https://www.facebook.com/surrycountyes

Union County:  https://www.unioncountync.gov/home

Emergency Management: https://www.unioncountync.gov/government/departments-a-e/emergency-services/emergency-management

Phone: 1-704-283-3575
Twitter: @UnionCountyNC
Facebook: Union County

Yadkin County: https://www.yadkincountync.gov/
Emergency Management:  https://www.yadkincountync.gov/138/Emergency-Management
Phone: 336-679-4232
Twitter:  @YadkinEm
Facebook: https://www.facebook.com/YadkinCountyNC

Electric Outages

Duke Energy
Website: www.duke-energy.com/outages to report or view power outages.
Call 1-800-768-3766 to report an outage.

North Carolina’s Energy Cooperatives

Report an outage by visiting https://www.ncelectriccooperatives.com/our-members/ or call your cooperative:

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