What Is CFAC?
The Consumer and Family Advisory Committee (CFAC) is a group of individuals or the family members of individuals who receive services through a Partners Health Management Health Plan.
The committee gives a voice to people who receive services for mental health, substance use disorders, intellectual and developmental disabilities (I/DD) or traumatic brain injuries by providing important input into Partners’ business processes.
The committee is self-governing and operates under the requirements of North Carolina general statute 122-C-170 (a) Local Community and Family Advisory Committees.
Partners Health Management’s Consumer and Family Advisory Committee (CFAC) will lead the efforts to create a community where:
- People with disabilities and their families are valued and treated with dignity.
- Stigma, associated attitudes, bias and other barriers are removed.
Partners CFAC will work to make sure state-operated services and community-based programs are compliant with the protected rights of the people who receive services and supports and that the referrals identified are appropriate for treatment needs. Partners CFAC will work to develop, maintain and advance meaningful relationships with members, families, and advocacy organizations.
Partners CFAC will support the development of appropriate service capacity and effective use of resources to meet the needs of members and families in our service areas. We are committed to the right of choice for individuals and the fair and timely response to grievances and complaints. We strive to be educated on and participate in issues affecting members in our service areas.
CFAC in Action
Members of CFAC must either have received services or must have a family member who has received services in Partners’ counties and be willing to:
- Attend and actively take part in regular meetings.
- Receive training for their role on the committee.
- Make efforts to be informed about issues affecting persons with disabilities.
- Work with Partners’ committees and its Board of Directors to create a quality, person-centered system of services and supports that is fair and accessible.
- Develop action plans to deal with issues and concerns about the core functions of Partners, as defined by state law.
- Participate on committees at the local, state and agency levels to improve the public behavioral health system.
Join CFAC and Make Your Voice Matter
If you or a family member have experienced issues with mental health, substance use disorders, intellectual/developmental disabilities or traumatic brain injuries, Partners Consumer and Family Advisory Committee (CFAC) is always looking for members. Join CFAC and lend your voice to help the committee carry out its mission and speak up for those we serve. If you or your family member live in a Partners’ county and would like to make a difference:
- Join the monthly CFAC meeting on the second Monday of each month at 6 p.m.
- Call or email us to find out how you can be involved at 704-884-2729 or CFAC@partnersbhm.org
Currently, we need volunteers from our counties to represent the following areas of services:
- Intellectual Developmental Disabilities
- Mental Health
- Substance Use Disorder
- Traumatic Brain Injury
|Davie||MH, I/DD, SU, TBI|
*Mental Health (MH); Substance Use (SU); Intellectual/Developmental Disabilities (I/DD); Traumatic Brain Injury (TBI)
CFAC Membership Application
901 S. New Hope Road
Gastonia, NC 28054
If you have questions about Partners’ CFAC or other member volunteer opportunities, contact us at 704-884-2729.
Consumer and Family Advisory Meeting Information
Currently, all Partners’ Consumer and Family Advisory Committee meetings are held virtually.
Consumer and Family Advisory Committee meetings are held on the second Monday of the month beginning at 6 p.m. You can find the link to the virtual meeting by selecting the date on the Partners Event Calendar.
For more details, please email CFAC@partnersbhm.org or call the CFAC Liaison at 704-884-2729.
CFAC Meeting Documents
|December 2023||No Meeting Held|
|November 13, 2023||Meeting Minutes|
|October 9, 2023||Meeting Minutes|
|September 11, 2023||Meeting Minutes|
|August 14, 2023||Meeting Minutes|
|July 2023||No Meeting Held|
|June 19, 2023||Meeting Minutes|
|May 8, 2023||Meeting Minutes|
|April 10, 2023||Meeting Minutes|
|March 13, 2023||Meeting Minutes|
|February 13, 2023||Meeting Minutes|
|January 9, 2023||Meeting Minutes|
|December 2022||No Meeting Held|
|November 14, 2022||Meeting Minutes|
|October 10, 2022||Meeting Minutes|
|September 12, 2022||Meeting Minutes|
|August 8, 2022||Meeting Minutes|
|July 2022||No Meeting Held|
|June 13, 2022||Meeting Minutes|
|May 9, 2022||Meeting Minutes|
|April 11, 2022||Meeting Minutes|
|March 14, 2022||Meeting Minutes|
|February 2022||Meeting Minutes|
|January 2022||Meeting Minutes|
|December 2021||No Meeting Held|
|November 8, 2021||Meeting Minutes|
|October 11, 2021||Meeting Minutes|
|September 13, 2021||Meeting Minutes|
|August 9, 2021||Meeting Minutes|
|July 2021||No Meeting Held|
|June 14, 2021||Meeting Minutes|
|May 10, 2021||Meeting Minutes|
|April 12, 2021||Meeting Minutes|
|March 8, 2021||Meeting Minutes|
|February 8, 2021||Meeting Minutes|
|January 11, 2021||Meeting Minutes|
|December 2020||No Meeting Held|
|November 9, 2020||Meeting Minutes|
|October 12, 2020||Meeting Minutes|
|September 24, 2020||Meeting Minutes|
|August 10, 2020||Meeting Minutes|
|July 2020||No Meeting Held|
|June 8, 2020||Meeting Minutes|
|May 11, 2020||Meeting Minutes|
|April 13, 2020||Meeting Minutes|
|March 9, 2020||No Meeting Held|
|February 13, 2020||Meeting Minutes|
|January 13, 2020||Meeting Minutes|