Consumer & Family Advisory Committee

The Consumer and Family Advisory Committee is made of members and their families. The committee advocates for member rights and needed services. Working to improve quality of services and care for you, your loved ones, and our communities

Our Mission

Partners Behavioral Health Management’s Consumer and Family Advisory Committee (CFAC) will lead the efforts to create a community where:

  • People with disabilities are valued and treated with dignity
  • Where stigma, accompanying attitudes, discrimination and other barriers are eliminated

The CFAC will seek to ensure that state-operated services and community-based systems remain compliant with rights protections for recipients of supports and services through appropriate referral on any identified matter. The CFAC will seek to develop, maintain and advance meaningful relationships with consumers, family and advocacy organizations.

The CFAC will recognize the dignity and rights of the individual who has a disability as well as that of his or her family. CFAC will support the development of appropriate service capacity for meeting the needs of our catchment area community and the effective use of resources. CFAC will be firmly committed to the right of choice for individuals and the fair, timely and meaningful responses to grievances and complaints.

CFAC in Action

As informed advocates, CFAC members:

  • Share the community’s voice and needs at the forefront by working with Partners and its Board of Directors to identify and develop customer-service oriented services and supports
  • Develop action plans dealing with issues and concerns with the core functions of Partners and CFAC, as defined by state law
  • Participate on committees at the local, state and agency levels that work to better the public behavioral health system

CFAC is a volunteer group of individuals who have received or currently receive services, and family members of these individuals. CFAC represents members and their families by advocating on their behalf in every aspect of planning and delivering services for mental health, intellectual or developmental disabilities, and substance use. CFAC also advises Partners on improving our effectiveness.

Join CFAC

If you or a family member has experienced issues with mental health, substance use, or intellectual or developmental disabilities, Partners’ Consumer and Family Advisory Committee (CFAC) is always looking for members. Currently, we need representation for the following communities:

  • Lincoln County – Substance Use
  • Burke County – Substance Use
  • Surry County – Mental Health
  • Surry County – Substance Use
  • Gaston – Intellectual and Developmental Disabilities
  • Cleveland – Mental Health
  • Catawba – Substance Use

Membership

Members of CFAC are expected to attend and participate in regular meetings and represent mental health, substance use, and intellectual and developmental disabilities in Partners’ eight-county service area. CFAC members must be a consumer or a family member willing to:

  • Receive training for their role on the committee;
  • Participate in the CFAC’s efforts to link with the State efforts;
  • Attend scheduled meetings;
  • Make efforts to be informed about issues affecting persons with disabilities; and
  • Be open-minded, tolerant, and open to diversity.


CFAC Membership Application

To apply for the committee, complete the application by opening the electronic version and saving it or printing it.

If you have questions about the CFAC and other consumer volunteer opportunities, or you or your group would like to schedule a visit from our CFAC liaison, please contact Shirley Moore at smoore@partnersbhm.org or 704-884-2646.

Consumer Family Advisory Meeting Information

Consumer Family Advisory Committee meetings are normally held on the second Monday of the month beginning at 6 p.m. Meetings are held at Partners’ Hickory Regional Office, 1985 Tate Boulevard SE, Hickory, NC, with videoconferencing to the Elkin Regional Office. For more details, please contact Shirley Moore at smoore@partnersbhm.org or call 704-884-2646.

 2017

 Meeting Documents

January -, 2017 No Meeting Held
February 13, 2017 Meeting Minutes
March 13, 2017 Meeting Minutes
April 10, 2017 Meeting Minutes 
May 8, 2017 Meeting Minutes 
June 12, 2017 Meeting Minutes 
July –, 2017 No Meeting Held
August 14, 2017 Meeting Minutes 
September 11, 2017 Meeting Minutes 
October 9, 2017 Meeting Minutes 
November 13, 2017 Meeting Minutes 
December -, 2017 No Meeting Held

 2016

 Meeting Documents

January 11, 2016 Meeting Minutes
February 8, 2016 Meeting Minutes
March 14, 2016 Meeting Minutes
April 11, 2016 Meeting Minutes
May 9, 2016 Meeting Minutes
June 13, 2016 Meeting Minutes
July –, 2016 No Meeting Held
August 8, 2016 Meeting Minutes
September 12, 2016 Meeting Minutes
October 10, 2016 Meeting Minutes
November 14, 2016 Meeting Minutes
December –, 2016 No Meeting Held

To obtain a copy of the minutes from a meeting before 2016, please email: questions@partnersbhm.org.

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