Welcome Forsyth and Davie Counties!
Effective Nov. 1, 2021, individuals in Forsyth and Davie counties who currently receive Medicaid or State-funded Services for intellectual or developmental disabilities, mental health or substance use disorders through Cardinal Innovations Healthcare are automatically enrolled.
Please see the press release.
Cabarrus, Union and Stanly County Realignment
Individuals in Cabarrus, Union and Stanly counties who currently receive Medicaid or State-funded Services for intellectual or developmental disabilities, mental health or substance use disorders through Cardinal Innovations Healthcare were automatically enrolled with Partners on September 1, 2021.
Have questions?
Our Member Engagement team is available to assist members and their families.
Phone: 704-884-2729
Email: questions@partnersbhm.org
If you are experiencing a behavioral health crisis, please call Partners Behavioral Health Crisis Line: 1-833-353-2093, 24 hours a day, 7 days a week.
Member Café Events
Do you have questions or concerns about your health, your rights, or your current services? Partners cares and wants to listen. Our Member Café is a great place for you to voice your concerns and learn about resources and services available to you. Join us via Zoom on the second Tuesday of each month from 1-2 p.m.
- Tuesday, Nov. 9, 2021 from 1:00-2:00 p.m.
- Tuesday, Dec. 14, 2021 from 1:00-2:00 p.m.
- Tuesday, Jan 11, 2022 1:00 1:00-2:00 p.m.
- Tuesday, Feb 8, 2022 1:00 1:00-2:00 p.m.
- Tuesday, Mar 8, 2022 1:00 1:00-2:00 p.m.
- Tuesday, Apr 12, 2022 1:00-2:00 p.m.
- Tuesday, May 10, 2022 1:00-2:00 p.m.
- Tuesday, Jun 14, 2022 1:00-2:00 p.m.
Registration: Click Here to Register
Community Café Events
The Partners Community Model works collaboratively in each of our counties to identify and meet the needs of individuals living with behavioral health issues. Together, with your input, we can focus on relevant issues, concerns and ideas to improve the lives of those we serve. We invite you to join us each month for an engaging conversation dedicated to strengthening our communities.
- October 27, 2021, 10:00 AM – 11:00 AM
- November 24, 2021, 10:00 AM – 11:00 AM
- December 22, 2021, 10:00 AM – 11:00 AM
Registration: Click Here to Register
Miss an event? Video recordings are available below.
Quarterly Provider Network Forums
Quarterly Provider Network Forums are held in March, June, September and December. The forums are an opportunity to share updates and vital information with providers. Recordings of previous forum are available for viewing at https://providers.partnersbhm.org/provider-webinars-forums/.
Partners’ Provider Council
The Partners Provider Council is a professional representative and advocate for all service providers in the Partners’ catchment area. The Council facilitates an open exchange of ideas and brings forward concerns and solutions while promoting collaboration and mutual accountability among providers. All providers are welcome to attend. Meetings are held on fourth Friday of the month at 9:30 a.m. via Zoom. Learn more at https://providers.partnersbhm.org/provider-council/.
Fri., Jan. 28, 2022, 9:30 a.m.
Fri., Feb. 25, 2022, 9:30 a.m.
Miss an event? Video recordings are available below.
El Café para Miembros
Información para la página de realineación del condado sobre El Café para Miembros de Partners
¿Tiene preguntas o inquietudes sobre su salud, sus derechos o sus servicios actuales?
Partners se preocupa y quiere escuchar. Nuestro Café para Miembros es un buen lugar para que exprese sus inquietudes y aprenda sobre los recursos y servicios disponibles para usted. Únase a nosotros a través de Zoom el segundo martes de cada mes de 1-2 p.m.
Regístrese en https://www.partnersbhm.org/events/member-cafe/
Martes 9 de noviembre de 2021 1:00-2:00 p.m.
Martes 14 de diciembre de 2021 1:00-2:00 p.m.
Martes 11 de enero de 2022 1:00-2:00 p.m.
Martes 8 de febrero de 2022 1:00-2:00 p.m.
Martes 8 de marzo de 2022 1:00-2:00 p.m.
Martes 12 de abril de 2022 1:00-2:00 p.m.
Martes 10 de mayo, 2022 1:00-2:00 p.m.
Martes 14 de junio de 2022 1:00-2:00 p.m.
¿Te perdiste un evento? Las grabaciones de video están disponibles a continuación.
Esta sesión se llevará a cabo completamente en español. El Registro de Necesidades Insatisfechas es una lista de espera para obtener un lugar (también conocido como cupo) en la Exención de NC Innovations, que cubre servicios para personas con discapacidades intelectuales o del desarrollo. Se compartirá información sobre la transición a Partners de aquellos que ya están en el registro, así como información sobre cómo se puede agregar una persona al registro.
Esta sesión se llevará a cabo completamente en español. Obtenga más información sobre los servicios que Partners ofrece en su plan de salud para los miembros que viven con una Discapacidad Intelectual y del Desarrollo y obtenga respuestas a preguntas sobre la realineación del condado.
El Registro de Necesidades Insatisfechas es una lista de espera para obtener un lugar (también conocido como un cupo) en la Exención de Innovaciones de NC, que cubre los servicios para personas con discapacidades intelectuales o del desarrollo. Compartiremos información para aquellos que están inscritos al Registro y están haciendo la transición a Partners, al igual de cómo se puede agregar una persona al Registro.
¡Conozca más sobre Partners! Conozca nuestros departamentos, empleados y nuestra misión de mejorar vidas y fortalecer las comunidades. Al final de la jornada de puertas abiertas se celebrará una sesión de preguntas y respuestas.
Información importante sobre la Realineación del Condado
Se están programando eventos adicionales con respecto a la Realineación del Condado. Para recibir comunicación, asegúrese de hacer clic en el botón Permanecer conectado a continuación para suscribirse.
Tenemos un correo electrónico designado y una línea telefónica para nuestros nuevos condados. Por favor, envíe cualquier pregunta por correo electrónico a CountyQuestions@partnersbhm.org o llámenos al 1-833-589-2184. Obtenga más información en www.welcometopartners.org
Timeline of County Realignment Activities
October 19, 2020: Cabarrus and Union counties, in separate actions, announce their intent to request realignment from Cardinal Innovations Healthcare to Partners Health Management.
November. 9, 2020: Stanly County announces its intent to request realignment from Cardinal Innovations to Partners.
March 4, 2021: Forsyth County announces its intent to request realignment from Cardinal Innovations to Partners.
April 9, 2021: Dr. Mandy Cohen, MHP, Secretary of the North Carolina Department of Health and Human Services (NC DHHS), approves Cabarrus and Union Counties requests to realign with Partners. The realignment is effective September 1, 2021.
May 24, 2021: Dr. Mandy Cohen approves Stanly County’s request to realign with Partners.
The realignment is effective September 1, 2021.
June 29, 2021: Davie County announces its intent to request realignment from Cardinal Innovations to Partners.
August 23, 2021: Partners announces that Forsyth and Davie counties will transition to Partners on November 1, 2021.
September 1, 2021: Cabarrus, Union and Stanly transition to Partners.
An Open Network Approach
Partners believes an open provider network ensures choice and access for members in the county. Though LME/MCOs are permitted to have closed networks, Partners has never limited provider enrollment in that way. We welcome all providers who meet state qualifications and will not limit entry to the network based on size of the providers or the continuum of services offered.
To ensure continuity of care, providers can begin the process of joining the Partners Provider Network now.
Providers who want to join the Partners network may begin the credentialing process by completing the online Request for Consideration Form (Word doc). You may begin this process regardless of your inclusion in the Cardinal network.
If you are currently in-network with Partners, use the Provider Change Form to add all sites/services/clinicians serving members in Cabarrus, Union, Stanly and Forsyth counties.
Learn more about Partners’ Provider Credentialing and Enrollment at https://providers.partnersbhm.org/provider-enrollment-credentialing/.
Also see our Guide to Transitioning to AlphaMCS
Partners has just received permission from the state to enroll and contract with realigning providers prior to completing the credentialing process. For that reason, we are currently in the process of enrolling prioritized providers. You should expect to receive a contract from us this week if you have active authorizations and/or claims for members from Cabarrus, Stanly or Union county. Providers who are not currently/actively serving members from Cabarrus, Stanly and Union counties will be processed through credentialing and enrolled after the prioritized providers are finalized. If you are currently/actively serving a member from one of these aligning counties, then please let us know right away so that we can finalize your enrollment.
You can reach us at credentialingteam@partnersbhm.org or you may contact the Provider Network Helpdesk at pas@partnersbhm.org.
