Know Your Options

Are you stressed or having a non-medical emergency?
Call your Service Provider or Call Partners’ Help Line:

Call: 1-888-235-HOPE (4673)

If you are experiencing a medical emergency, go to the ER or call 911

What is a Behavioral Health Crisis?

A behavioral health crisis happens when you are unable to cope with a range of emotions, impulses and behaviors. Below are examples of a behavioral health crisis:

  • Feelings of panic or anxiety that cause you to avoid people and decisions.
  • Believing people are out to get you or want to hurt you.
  • Withdrawal from alcohol or drugs.
  • Major changes in alcohol or drug use.
  • Seeing or hearing things other people do not see or hear.
  • Intense feelings of hopelessness, helplessness or sadness.
  • Thinking or talking about hurting yourself or others.

If you or someone you know is in a crisis, call 1-888-235-HOPE (4673).

We are available anytime, day or night. When you call, Partners’ Access to Care Call Center Staff will connect you to services by scheduling an appointment, directing you to a nearby clinic or by sending a crisis professional out to meet you.

Pregnant women who are using drugs and anyone injecting drugs receive priority scheduling. If this applies to you, you will receive the first open appointment.

Once you are connected to a service provider, they are your “first responder” and will give you contact information so you can reach them at any time in case of a crisis. Your provider works with you to develop a crisis plan that is unique to you. The plan outlines what you, your family and your friends are to do if a behavioral health crisis occurs in the future.

Mental illnesses do not discriminate – they can affect anyone, men, women and children regardless of gender, race, ethnicity and socio-economic status.

A Source of Hope for All

Some cases of mental illness are long-term, severe and persistent…the quality of life for such individuals can be improved by their focusing on their recovery and well-being and by access to services.

National Alliance on Mental Illness