Find Help
Call Our HOPE Line at 1-888-235-HOPE (4673)
Call our PartnersACCESS call center for information and referrals for services in our provider network.
Member and Recipient Services: 1-888-235-HOPE; Monday-Saturday, 7 a.m. to 6 p.m.
Partners Behavioral Health Crisis Line: 833-353-2093; 24/7/365 1-833-353-2093, 24 hours a day, 7 days a week.
Provider Services: 877-398-4145; Monday-Saturday, 7 a.m. to 6 p.m.
OR
Visit Our Walk–In Centers
If you need help, visit one of the centers below or talk to your doctor.
Hours for the crisis centers may vary. If possible, call ahead for availability.
Burke County
Morganton Office
301 East Meeting Street, Suite 201
Morganton NC 28655
Open Monday & Tuesday
8 a.m. – 11 a.m.
Cabarrus County
284 Executive Park Drive
Concord, NC 28025
Open Monday to Friday
8:00 a.m. – 5:00 p.m.
After 5:00 p.m. by Appt Only
Catawba County
Hickory Clinic
327 1st Ave NW
Hickory NC 28601
Open Monday to Friday
8:00 a.m. – 5:00 p.m.
Cleveland County
Cleveland Crisis and Recovery Center
609 N Washington Street
Shelby, NC 28150
Open 24/7/365
Cleveland County
(Continued)
Behavioral Health Outpatient Services – Shelby
201 West Marion Street, Suite 100
Shelby, NC 28150
Open Monday to Friday
8:00 a.m. – 3:00 p.m.
Closed 12:00 p.m. – 1 p.m. for lunch.
Davidson County
1104-A South Main Street
Lexington, NC 27292
Open Monday to Friday
8:00 a.m. – 5:00 p.m.
Davie County
377 Hospital Street, Suite 100
Mocksville, NC 27028
Open Monday to Friday
8:00 a.m. – 3:00 p.m.
Gaston County
2505 Court Drive
Gastonia, NC 28054
Open Monday to Friday
8:00 a.m. – 2:00 p.m.
Office closed for lunch, 12 p.m. – 1 p.m.
Gaston County
(Continued)
Gastonia Crisis and Recovery Center
2505 Gaston Memorial Drive
Gastonia, NC 28054
Open 24/7/365
Iredell County
318 Turnersburg Highway
Statesville, NC 28625
Open Monday to Friday
8:00 a.m. – 5:00 p.m.
Forsyth County
Forsyth Center
650 North Highland Avenue, Suite 100
Winston-Salem, NC 27101
Open Monday to Friday
8:00 a.m. – 3:00 p.m.
Forsyth County
(Continued)
Behavioral Health Urgent Care (BHUC)
650 North Highland Avenue, Suite 110
Winston-Salem, NC 27101
Open 24/7/365
Forsyth County
(Continued)
4140 N. Cherry Street NW
Winston-Salem, NC 27105
Open Monday to Friday
8:00 a.m. – 2:00 p.m.
Office closed for lunch, 12 p.m. – 1 p.m.
Stanly County
1000 North First Street, Suite 1
Albemarle, NC 28001
Open Monday to Friday
8:00 a.m. – 2:00 p.m.
Surry County
940 West Lebanon Street
Mt. Airy, NC 27030
Open Monday to Friday
8:00 a.m. – 2:00 p.m.
Union County
701 East Roosevelt Boulevard, Suite 600
Monroe, NC 28112
Open Monday to Friday
8:00 a.m. – 3:00 p.m.
Yadkin County
320 East Lee Avenue
Yadkinville, NC 27055
Open Monday to Friday
8:00 a.m. – 2:00 p.m.