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If you are in Partners Tailored Plan, you will receive a Partners Medicaid ID card starting on May 29 with PCP assignments. Please use the Change Your PCP form to change your PCP.

“We are providers serving individuals with Medicaid or who receive services using state funds.”
Home » Medicaid Plan » Providers » ProviderCONNECT

ProviderCONNECT is the Partners secure provider portal. With ProviderCONNECT, you can:

  • Access key information
    • Submit requests for authorizations and view status
    • Submit claims and view status
    • View care plans and gaps in care
    • Find forms, manuals and other helpful information

Providers will be given a login to ProviderCONNECT when they join the network and name a local administrator for the portal. This individual will be responsible for setting up your organizations accounts in ProviderCONNECT and will serve as the point of contact with Partners. Click here for more information.

Instructions on how to set up a local administrator can be found here.

Updated: March 8, 2024