Mental Health and Substance Use Care Management
People often have multiple problems requiring different services and supports. Due to convenience, easy access, and having providers aware of all your needs, you may benefit from working with a Tailor Care Manager.
Tailor Care Managers in our Mental Health and Substance Use (MHSU) Care Coordination Department work with you and your chosen providers to arrange for you to get the services you need. Not all members get care coordination.
With the help of a Tailor Care Manager, you develop a plan to meet your treatment, recovery, and life goals. You also get help accessing the behavioral and physical health care services you need. If you see more than one provider for your services, the Tailor Care Manager makes sure all work together for your best interest.
Working together, you and your Tailor Care Manager identify what is important to you and create a plan to achieve it.
You may be selected to participate in care management if:
- You have more than three crisis services in 12 months
- You get inpatient or hospital services for detox or a crisis
- You have high behavioral and physical health care needs
- You are a child or adolescent in a Level III or Level IV group home, or in a Psychiatric Residential Treatment Facility
- You are a child or adolescent released from a youth development center or detention center