Report Highlights Partners’
Achievements for 2017

See how tax dollars were used for services, community programs, and public education

You now can access our report for the fiscal year ending on June 30, 2017. Read all about the crucial behavioral health programs and services we managed between July 1, 2016 and June 30, 2017. You can see how the public behavioral health dollars allotted for the counties we serve were distributed.

Take a look inside and meet some of the people living happier and healthier lives because of Partners and our strong provider network:

Kirk Herbertson shares how his drive, along with his passion to advocate for children with special needs, led him to running and being elected to the Lincoln County School Board.

Craig Perkins talks about his connection with the Whole Person Integrated Care team leading him to take charge of his health to “make his life better, both physically and mentally.”

Cindy Sawyer tells us how her participation in the Transition to Community Living Initiative gave her the means and stability to live independently again.

We hope you enjoy reading about the many ways Partners, our network of contracted providers, and community partnerships are improving lives and strengthening communities. You will find the report online at https://www.partnersbhm.org/reports/.

Along with general statistics and information, you will see stories about consumers and their families who have benefitted from the efforts of Partners, our network providers, and local government and community agencies.

To request a printed copy of the 2017 Annual Report, or to submit comments and questions, please email questions@partnersbhm.org or call Jeff Brucato at 704-884-2564.

Member Navigator

“What is Partners?” and “Why is Partners listed on my Medicaid Card?” are common questions.
Here are the short answers.

Who is Partners?

Partners is a Local Management Entity-Managed Care Organization or LME-MCO. Many people refer to us as an MCO. The North Carolina Department of Health and Human Services contracts with Partners to manage behavioral health care services paid with federal, state, and local funds. The sources of these funds include Medicaid (1915 (b)/(c) Medicaid Waiver), state and county funding, and grants.

Partners covers everyone who lives in Burke, Catawba, Cleveland, Gaston, Iredell, Lincoln, Surry, and Yadkin County and who have Medicaid or state health insurance or no insurance at all. We make sure these people receive the best behavioral health services for mental health (for things like depression or anxiety), substance use disorder treatment (for addiction), or intellectual or developmental disabilities.

Why is Partners on the back of my Medicaid Card?

All Medicaid recipients whose Medicaid is issued by one of the counties in the Partners’ service area (Burke, Catawba, Cleveland, Gaston, Iredell, Lincoln, Surry, and Yadkin) are eligible to receive behavioral health services through Partners. However, less than 20% of those people are in services through Partners. We want to remind the other 80% to call Partners if they or a family member ever needs behavioral health services.

How do I Contact Partners?

Call Partners anytime, every day at 1-888-235-HOPE (4673) and one of our employees will set up an appointment for you to meet with one of the service providers in our network. Providers are credentialed professionals specializing in mental health, substance use disorder, and intellectual and developmental disabilities services. Partners works with the provider to make sure consumers are getting the right services, and we handle the funding for the services.

How Can I Find out more About Partners?

Visit our website at https://www.partnersbhm.org. You can also call Partners anytime, every day at 1-888-235-HOPE (4673).

In the Community 

Join the Movement! Youth Mental Health First Aid

Attention teachers, coaches, social workers, faith leaders, and any individuals who regularly have contact with young people ages 12-18! A young person you know could be experiencing a mental health or substance use problem. Learn an action plan to help. Sometimes first aid isn’t a bandage or CPR or calling 911, sometimes, first aid is YOU. Register today for the Youth Mental Health First Aid training on Wednesday, January 24, 2018, from 8:30 a.m.-5 p.m., in the basement Multipurpose Room, 1985 Tate Blvd. SE, Hickory, NC. *You must be at least 18 years old to take this training. Register online by is January 22, 2018. For more information, contact Jeanne Patterson at JPatterson@partnersbhm.org or 704-772-4310.

Join the Movement! Youth Mental Health First Aid

Attention teachers, coaches, social workers, faith leaders, and any individuals who regularly have contact with young people ages 12-18! A young person you know could be experiencing a mental health or substance use problem. Learn an action plan to help. Sometimes first aid isn’t a bandage or CPR or calling 911, sometimes, first aid is YOU. Register today for the Youth Mental Health First Aid training on Thursday, February 1, 2018, from 8:30 a.m.-5 p.m., at Foothills Higher Education Center-Room 211, 2128 S. Sterling St., Morganton, NC. *You must be at least 18 years old to take this training. Register online by is January 29, 2018. For more information, contact Kim Rhoads at 828-323-8049 or krhoads@partnersbhm.org.

Question, Persuade, Refer (QPR) Suicide Prevention Training

Learn to recognize warning signs of a suicide crisis and how to question, persuade, and refer someone for help. Become a Gatekeeper for your community! Attend QPR Suicide Prevention training on Friday, February 2, 2018, from 2-4 p.m., at Foothills Higher Education Center-Room 211, 2128 S. Sterling St., Morganton, NC. Register online by January 30, 2018. Contact Michael Smith at 828-325-4693 or msmith@partnersbhm.org for more information.

Hickory Brain Injury Support Group

Connect with survivors, families, and professionals.  Meetings offer help, hope, and education, so you can live a happy and successful life after brain injury. The support group meets on the Fourth Tuesday of most Months, from 6-7:30 p.m., at First United Methodist Church, 311 3rd Ave. NE, Hickory, NC. Times and locations sometimes vary, especially for social events.

2018 Meetings

1/23/18 Speaker 7/24/18 Speaker
2/27/18 Pot Luck Dinner 8/28/18 Cookout at Glenn Hilton
3/27/18 Speaker 9/25/18 Speaker
4/24/18 TBD 10/23/18 Spooky Game Night
5/22/18 Speaker 11/27/18 Speaker
TBD Crawdads Baseball 12/11/18 Christmas Dinner

The Hickory Brain Injury Support Group is always looking for speakers for topics related to brain injury.  If you have lived with brain injury, are caregivers or family members of individuals with brain injury, a service providers in the community, or have general knowledge important for people with brain injury (i.e., gratitude, resilience, anxiety, etc.), please consider presenting or leading a conversation at a meeting. Speakers usually talk from 20-45 minutes.  Leading a conversation topic to the group is also helpful. For more information, contact Travis Glass at 828-781-0778 or travis@crossroadscounseling.org. Also, check them out on facebook.com/HickoryBISG.

“Making a Difference”- For Kids with Special Mental Health Needs

Teachers, counselors, health care professionals, parents, and foster parents are invited to a free, all-day workshop to learn mental health, health care, self-esteem, housing, and other facets of the community can affect the lives of children with mental health needs. The National Alliance on Mental Illness (NAMI) is hosting the event on Friday, February 23, 2018, from 8 a.m.-4 p.m., at the Cleveland County Public Health Center, 200 South Post Road, Shelby, NC. To attend, please fill out the registration form.

Autism Spectrum Disorder: Building on Strengths to Overcome Challenges

Parents and professionals are invited to a workshop with Nancy Popkin, Autism Resource Specialist, Autism Society of North Carolina, for an in-depth look at the four core deficits of Autism Spectrum Disorder (ASD): communication, social interaction, sensory issues, and how an individual may think and learn.

Objectives:

  • Review core deficit areas of autism
  • Build a better understanding of what may trigger behavior based on those core deficits
  • Review examples of evidence-based strategies and possible resources
  • Discuss basic strategies for interacting with individuals with ASD

Nancy and Partners are providing you two opportunities:

  1. Tuesday, February 27, 2018, from 9-11:30 a.m., in Partners Auditorium, 901 S. New Hope Road, Gastonia. Register online.
  2. Tuesday, February 27, 2018, from 2-4:30 p.m., in the basement Multipurpose Room, 1985 Tate Blvd. SE, Hickory, NC. Register Online.

For more information, contact Kali Sbalbi in the Partners Training Academy at training@partnersbhm.org or 704-884-2669.

Behavioral Health Focus is published on the first and third Tuesday of each month and is intended to be a source of information for those working or interacting with behavioral health care in Burke, Catawba, Cleveland, Gaston, Iredell, Lincoln, Surry and Yadkin Counties. If you would like to contribute, contact Jeff Brucato at 704-884-2564 or jbrucato@partnersbhm.org. Items should be submitted by Wednesday at 3 p.m. for the next week’s issue.

Volume 3 – Issue 12
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