NC Medicaid members and Tailored Plan members can search for services near them.
The online Provider Search can help you find a local provider or agency location, walk-in center, crisis center or wellness center. You can search by selecting information in any field or by searching for a clinician, physician, practitioner or licensed professional by name. Tailored Plan members may also search for pharmacies in the Partner’s network.
Partners Provider Search includes organizations and clinicians participating in both NC Medicaid Direct and Tailored Plans. When you search, you have the option to select your insurance plan to find providers available to you.
You may also view or print the directories by Agency or Name. To view or print, use the links below:
NC Medicaid Direct provider directory by AGENCY, use the NC Medicaid Direct Providers By Agency Directory (PDF).
NC Medicaid Direct provider directory by NAME, use the NC Medicaid Direct Providers By Name Directory (PDF).
Tailored Plan provider directory by AGENCY, use the Tailored Plan Providers By Agency Directory (PDF).
Tailored Plan provider directory by NAME, use the Tailored Plan Providers By Name Directory (PDF).
Physical healthcare provider directory by AGENCY, use the Providers By Agency Directory (PDF).
Physical healthcare provider directory by NAME, use the Providers By Name Directory (PDF).
Physical Health Providers
Tailored plan members can search for a Physical Health Provider near them. You can search for a practice or for a physician by name.
Physical health services include medical doctors and specialists who treat physical health needs. This is where you can find a doctor for your primary care physician.
Behavioral Health, I/DD, TBI
NC Medicaid Direct & Tailored plan members can search for a Behavioral Health service group near them. You can find an agency or an individual clinician.
Behavioral Health service groups include clinicians and other professionals who treat mental health, substance use disorders, intellectual/developmental disabilities and traumatic brain injuries.
Tailored plan members can search for a location near them to find a pharmacy that best fits their needs.
CVS is the Pharmacy Benefit Manager (PBM) for Partners pharmacy network. This network includes pharmacies that are part the CVS’ regional national network, as well as other large pharmacy retailers, independently owned pharmacies and specialty pharmacies
If you need a printed copy of these directories, one will be provided to you within 5 business days of your request or if you would like to request a Large Print version of any directory, please call 1-888-235-HOPE (4673).
Members that find incorrect information or have questions should email: Questions@partnersbhm.org.
If you need help searching for a provider, our PartnersACCESS Call Center is available Monday-Saturday, 7 a.m. to 6 p.m.
at 1-888-235 HOPE (4673) or use the online search below.
Para información en Español por favor llame 1-888-235-HOPE (4673).