Registry of Unmet Needs
The NC Innovations Waiver, or Medicaid 1915(c) Waiver, offers services and supports to help you live independently in your community and gives you a say in planning for your community-based services.
Because funding and availability is limited, there is a waiting list called the Registry of Unmet Needs for people who are eligible and want to use the waiver.
The State of North Carolina and the Centers for Medicare and Medicaid Services (CMS) funds waiver services and determines how many people can receive services. The N.C. General Assembly sets the number of waiver slots that are available each year.
Our Registry of Unmet Needs lets us know who wants a slot when one becomes available. Slots are assigned based on when you joined the registry and the number of slots available per county.
TIP: If you or your loved one may want to use Innovations services as an adult, it is best to get added to the Registry of Unmet Needs early in life.
Applying to the Registry of Unmet Needs
To be added to our Registry of Unmet Needs, first call us at our Access to Care line at 1-888-235-HOPE (4673).
- When you call, our Access to Care staff will schedule a telephone appointment for you with one of our Registry and Referral Specialists.
- When you speak to one of our Registry and Referral Specialists, they will:
- Provide information about Innovations Waiver and State-funded Services.
- Ask about required documentation to be added to the Registry of Unmet Needs.
- Discuss whether a psychological evaluation is needed and connect you to one if it is.
- Follow up with a letter.
- You will complete a Health Assessment Risk (HRA) and Social Determinants of Health (SDOH) Assessment.
- If eligible, you will be added to the Registry of Unmet Needs.
- Medicaid 1915 (b)(3) Services – Sometimes Partners has funds remaining due to cost savings. We use these funds to provide additional services for individuals and families who qualify for Medicaid. Partners calls these (b)(3) services. These services include:
- Supported Employment – Assists individuals 16 or older with finding, getting, and keeping a job.
- Community Guide – Helps with creating relationships in the community, building social, coping, and relationship skills, using natural and community resources. Designed to increase independence.
- Respite – Provides support and relief to unpaid caregivers. Enables the primary caregivers to go to planned or unplanned events. A trained professional provides health, nutrition, and daily living needs.
- Long-Term Community Supports (LTCS) – This service is for age 22 and older with residential needs and consists of a broad range of services for adults with developmental disabilities.