1­-877­-864­-1454

Resources

You can find all of our printed information in electronic form in English and Spanish below.
To request printed copies of these items, please complete the Promotional Materials Request Form.
Please feel free to print any of these items.

Please use the Promotional Materials Request Form when requesting materials.

application-pdf Print Materials

  Member Handbook
(English) (Espanol)

About Us
(English) (Espanol)

Available Services Guide
(English) (Espanol)

Consumer Family Advisory Committee Interest
(English) (Espanol)

Crisis Services In Your Community
(English) (Espanol)

Intellectual and Developmental Disabilities Care Coordination
(English) (Espanol)

Mental Health/Substance Use Disorder Care Coordination
(English) (Espanol)

Supports Intensity Scale
(English) (Espanol)

Notice of Privacy Practices
(English) (Espanol)

Know your Rights – Appealing a Service Decision
(English) (Espanol)

Opioids Information
(English) (Espanol)

Narcan Instructional Card
(English) (Espanol)

Need Help – Rack Card
(English) (Espanol)

Walk-In Center Locations
(English) (Espanol)

Medicaid Transportation Agencies
(English) (Espanol)

DSS Medicaid Contacts
(English) (Espanol)

Need Help – Poster
(English) (Espanol)

Need Help – Wallet Card
(English) (Espanol)

Housing

Partners’ Housing Coordinators make sure people have options for clean, safe, and affordable housing. Our goal is to give everyone capable of living independently in the community the opportunity to do so. Coordinators work with community groups, boards, councils, and organizations sharing our goal for housing for people with mental illness, substance use disorders, and intellectual or developmental disabilities.

If you are looking for a safe and affordable place to live, talk to your provider or call one of our Housing Coordinators listed below.

County coordinators:

  • Teena Willis – 828-323-8084
  • Bre Griffin – 704-884-251

Our Housing Department can also arrange education on a variety of topics like the NC Fair Housing Law and How to Be a Good Landlord/Tenant.

Transportation

Transportation is the most common reason people do not get the help they need. The companies listed below offer transportation services in the Partners’ service area.

Medicaid may cover your transportation services. If you are not on Medicaid, you may have to pay a fee. Contact one of the companies listed below to find out about costs and services. Also, be sure to call at least one week in advance to arrange a ride.

  • Carolina Specialty Transport (CST) – Serving Cleveland, Gaston, Lincoln and Mecklenburg Counties
    • 704-824-2455
  • Gaston County ACCESS – Serving Gaston County
    • 704-866-3206
  • Greenway Transportation – Serving Burke and Catawba Counties
    • 828-464-9444 (Scheduling Center)
    • 800-735-2962 (Hearing Impaired)
  • Iredell County Area Transportation System (ICATS) – Serving Iredell County
    • 704-873-9393
    • 800-735-2962 (Hearing Impaired)
  • Rutherford County Transit – Serving Rutherford County
    • 828-287-6339 (Main Number)
    • 828-287-6141 (Appointment Line)
    • 800-735-2962 (Hearing Impaired)
  • Senior Services Transportation – Serving Lincoln County residents 60 years of age and older and disabled individuals under 60 years of age.
    • 704-736-8492
  • Specialized Transport – Serving Burke, Catawba, Cleveland, Gaston and Lincoln Counties
    • 704-735-5676
    • 828-438-0447
  • Transportation Association of Cleveland County (TACC) – Serving Cleveland County
    • 704-482-6465 (For Medical Appointments)
    • 704-482-2311 (CCT)
    • 800-735-2962 (Hearing Impaired)
  • Transportation Lincoln County – Serving Lincoln County
    • 704-736-2030 (Public)
    • 704-732-3471 (Medicaid)
    • 800-735-2962 (Hearing Impaired)
  • YVEDDI Public Transportation – Serving Surry and Yadkin Counties
    • 336-367-3530 (Main)
    • 336-679-2071 (Dispatch)
    • 1-855-820-0022 (Hearing Impaired)

Helpful Agencies for all Diagnoses

Other Helpful Agencies
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