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NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plan will launch July 1, 2024.
If you are experiencing a behavioral health crisis, call Partners new Behavioral Health Crisis Line: 833-353-2093.
If you are in Partners Tailored Plan, you will receive a Partners Medicaid ID card starting on May 29 with PCP assignments. Please use the Change Your PCP form to change your PCP.
Choosing Your Primary Care Provider (PCP) and Tailored Care Manager (TCM)

Partners Tailored Plan
Home » Tailored Plan » Choosing Your Primary Care Provider (PCP) and Tailored Care Manager (TCM)

If you do not currently have a primary care physician (PCP), you can use our Provider Search Tool to find one. You can request to change your primary care physician at any time. You can also change your Tailored Care Management Provider at any time.

Click the appropriate link to make a selection or request a change:
Primary Care Provider 
Tailored Care Manager Provider

If you need assistance, you may email Partners at the links below:
For questions about Primary Care Providers:

For questions about Tailored Care Management:

Be sure to check to your mailbox for more information, including Member ID cards and handbooks. If you have questions about items you receive in the mail, you may contact us

Updated: June 7, 2024