The Partners’ Tailored Plan Utilization Management (UM) program has an integrated system of care for its members. The program looks at a member’s need for:
- Behavioral Health Services
- Crisis Services
- Physical Health Services
- Long Term Supports and Services
- Traumatic Brain Injury Services
- Intellectual and Developmental Disability Services
- Pharmacy Services
- Other Unmet Service Needs
Our program brings together the knowledge of Carolina Complete Health, CVS Caremark, and Partners to create this approach. Partners works side-by-side with our health care teams to best meet the member’s whole health needs.
Read the entire UM Program Policy.