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NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plan will launch July 1, 2024.
If you are experiencing a behavioral health crisis, call Partners new Behavioral Health Crisis Line: 833-353-2093.
If you are in Partners Tailored Plan, you will receive a Partners Medicaid ID card starting on May 29 with PCP assignments. Please use the Change Your PCP form to change your PCP.
Partners Tailored Plan

We are glad you are a provider. Partners helps people get services for their specific health needs.

Thank you for your interest in joining the Tailored Plan! Partners Health Management and Carolina Complete Health will enter a good faith contracting effort with any willing provider of physical health services via partnership with Carolina Complete Health.

For behavioral health contracting please contact Partners at 1-877-398-4145 or complete the Request for Consideration Form.

For physical health contracting please contact Carolina Complete Health Network by calling 1-833-552-3876 (after choosing Provider Services, press 8 for Contracting) or complete the Contract Request Form.

Partners values our relationship with our providers. We know that your success results in better outcomes for those we serve. To help you, we offer training on specific topics and other tools to help you succeed, including plans for a secure provider portal, ProviderCONNECT, which will serve as a one-stop shop for all of your needs. If you need assistance or more information, please call our Provider Line at 1-877-398-4145 (7 a.m.-6 p.m.).

Tailored Plan contract templates