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NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plan will launch July 1, 2024.
If you are experiencing a behavioral health crisis, call Partners new Behavioral Health Crisis Line: 833-353-2093.
If you are in Partners Tailored Plan, you will receive a Partners Medicaid ID card starting on May 29 with PCP assignments. Please use the Change Your PCP form to change your PCP.
Manuals, Forms and Policies

‘I am a provider’ - Partners Tailored Plan
Home » Tailored Plan » Providers » Manuals, Forms and Policies

Click the following link to view the Provider Manual

Partners Tailored Plan Provider Manual outlines the requirements and responsibilities of providers in the Partners’ Network. A printed copy of the Partners Tailored Plan Provider Manual may be requested by emailing

Tailored Plan contract templates

Partners Health Management Area Authority/BH/IDD Tailored Plan Contract (Draft Example)

Partners’ Medicaid Provider Contract Templates

Tailored Plan Good Faith Contracting Efforts Policy