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NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plan will launch July 1, 2024.
If you are experiencing a behavioral health crisis, call Partners new Behavioral Health Crisis Line: 833-353-2093.
If you are in Partners Tailored Plan, you will receive a Partners Medicaid ID card starting on May 29 with PCP assignments. Please use the Change Your PCP form to change your PCP.

“We are providers serving individuals with Medicaid or who receive services using state funds.”
Home » Tailored Plan » Providers » ProviderCONNECT

ProviderCONNECT is the Partners Tailored Plan secure provider portal.

  • Access key information
  • Submit requests for authorization and view status
  • Submit claims and view status
  • View care plans and gaps in care

Providers will be given a login to ProviderCONNECT when they join the network and name an administrator for the portal.