Transparency
Partners Health Management believes everyone should have access to our past performance and plans for the future. With information about our use of federal, state and local taxpayer dollars, you can help us ensure we continue to improve lives and strengthen our communities by focusing on positive outcomes and the proper use of funds entrusted to us.
FY18-21 Medicaid Savings Reinvestment Plan
All the money Partners manages is for serving you and others in your community. Some of our cost-savings from Medicaid can be used for projects essential to better community health. Our reinvestment plan will show you what we have in store for your community.
Financial Statements by Fiscal Year
Our financial statements show detailed information about how Partners has received and spent funds. These statements also show audit results on our accounting practices.
Board Meetings and Public Comment
Partners’ Board of Directors holds public meetings monthly. Attendees may sign up to speak during the public comment period for each meeting.
Board meetings are held virtually on the third Thursday of the month at 6:00 p.m. There are no meetings in the months of July and December. For more information about Partners’ Board of Directors and its meetings, please see our Board of Directors page.
Quality Management Plans and Evaluations
The Quality Management Department oversees quality assurance and improvement activities throughout Partners and its Provider Network. We are responsible for developing a Quality Improvement/Quality Assurance (QI/QA) Program to ensure that Partners meets its regulatory and contractual responsibilities through continuous and systematic measurement and improvement of program systems and processes.
Quality Management Plans and Evaluations:
- January 2026-December 2026 Quality Management Improvement Program (QMIP)
- Fiscal Year 2021-2022 Quality Management Plan and Program Description
- Fiscal Year 2021 Quality Management Annual Evaluation
- Fiscal Year 2021 Quality Management Annual Evaluation Executive Summary
- Fiscal Year 2020 Quality Management Annual Evaluation
- Fiscal Year 2020 Quality Management Annual Evaluation Executive Summary
Consumer and Provider Satisfaction Surveys
See the results of the following:
2021
- North Carolina Medicaid Provider Satisfaction Survey Results
- Partners Provider Satisfaction Survey Results
2020
2019
View the results of the NC Department of Health and Human Services Experience of Care and Health Outcomes (ECHO) Survey:
2021
- Adult NC Overall ECHO Survey Results
- Child NC Overall ECHO Survey Results
- Adult NC Partners ECHO Survey Results
- Child NC Partners ECHO Survey Results
2019
Updated: January 27, 2025


