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UM Program Policy

‘We are members’ - Partners NC Medicaid Direct Plan
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The Partners’ Utilization Management (UM) program has an integrated system of care for its members. The program looks at a member’s need for:

  • Mental Health Services
  • Substance Use Disorders
  • Intellectual/Developmental Disability Services
  • Traumatic Brain Injury Services
  • Crisis Services
  • Long Term Supports and Services
  • Other Unmet Service Needs

Read the entire UM Program Policy.